Naomi Turvey — J Turvey & N.H Turvey | ABN: 88 998 763 712 | Trading as Naomi Turvey

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information. As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. Our privacy policy is based upon the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

1. Introduction Naomi Turvey (J Turvey & N.H Turvey, ABN: 88 998 763 712, trading as Naomi Turvey) is responsible for maintaining and protecting the Personal Information under our control. This policy applies to all products, services, programmes, memberships and coaching offerings delivered through naomiturvey.com.au and associated platforms including The Circle community platform and Systeme.io.

2. Identifying Purposes We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. This may include delivering programme content, processing payments, sending email communications, providing coaching support and improving our services.

3. Consent Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

4. What Information We Collect We may collect the following types of Personal Information:

• Name and contact details including email address

• Payment information processed securely through Stripe

• Health and fitness information provided voluntarily for programme purposes

• Progress photographs submitted voluntarily as part of programme participation

• Communication records including emails and messages

• Website usage data collected via cookies and analytics tools

5. Limiting Collection The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone, via our website, through programme platforms, or by corresponding with you via email or messaging applications.

6. How We Use Your Information Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. We use your Personal Information to:

• Deliver programme content and coaching services

• Process payments and manage your account

• Send programme-related communications and updates

• Provide coaching support and progress feedback

• Improve our programmes and services

• Comply with legal obligations

Personal Information will only be retained for the period of time required to fulfil the purpose for which we collected it or as may be required by law.

7. Third Party Platforms In delivering our services we use third party platforms including but not limited to Squarespace, Stripe, Systeme.io, Circle, Zapier and WhatsApp. Each of these platforms operates under their own privacy policies and terms of service. We take reasonable steps to ensure that any third party platforms we use maintain appropriate privacy and security standards. We do not sell your Personal Information to any third party.

8. Marketing Communications By providing your email address you consent to receiving email communications from Naomi Turvey including programme updates, educational content and information about products and services. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly at naomi@naomiturvey.com.au. We will action unsubscribe requests promptly.

9. Progress Photographs and Testimonials Progress photographs submitted as part of programme participation are kept strictly confidential and will not be used for any marketing or promotional purpose without your explicit written consent. Testimonials and case studies are only published with the explicit written consent of the client.

10. Accuracy Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfil the purposes for which it is to be used. If you believe your Personal Information is inaccurate or incomplete please contact us at naomi@naomiturvey.com.au and we will update it promptly.

11. Safeguarding Your Information Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorised use, access or disclosure. Payment information is processed securely through Stripe and is not stored by Naomi Turvey.

12. Cookies and Analytics Our website naomiturvey.com.au uses cookies and analytics tools to understand how visitors use our site and to improve the user experience. You may disable cookies through your browser settings however this may affect the functionality of certain features of the website.

13. Openness We will make information available to you about our policies and practices with respect to the management of your Personal Information. This Privacy Policy is available at all times at naomiturvey.com.au/privacy-policy.

14. Your Rights and Access Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information and may request that it be amended if appropriate. To make a request please contact us at naomi@naomiturvey.com.au. In certain circumstances permitted by law we may not be able to disclose certain information.

15. Handling Complaints and Enquiries You may direct any questions or enquiries with respect to our privacy policy or our practices to:

Naomi Turvey naomi@naomiturvey.com.au naomiturvey.com.au

If you are not satisfied with our response to a privacy complaint you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

16. Changes to This Policy We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available at naomiturvey.com.au/privacy-policy. Continued use of our services following any update constitutes acceptance of the revised policy.

Last updated: June 2026

J Turvey & N.H Turvey Trading as Naomi Turvey